LogArabia Privacy Policy

1. What Information Do We Collect?

We may collect various types of information:

• User-Provided Information: When using our App or Website, we may collect various types of personal data, including but not limited to the following:
• First and last name
• Email address
• Phone number
• Profile picture or avatar
• Input texts for translation
• Automatically Collected Information: Device information
• Application usage logs
• Device type and operating system
• Language preferences
• Crash reports

2. How Do We Use Your Information?

We use the information we collect for the following purposes:

• To provide and improve our services: This includes enhancing the Arabic language learning features, addressing customer support inquiries, and resolving issues.
• To communicate with you: We may contact you regarding updates, promotional offers, or changes to our services.
• To analyze user behavior and usage patterns: This helps us improve the user experience by optimizing features and addressing potential problems in the App or Website.
• To provide localized services: Based on your location data, we offer region-specific features, such as dialect-specific translations.
• For fraud prevention and security: We use the data to detect and prevent fraudulent activities or unauthorized access to your account.
• To fulfill legal obligations: In cases where it is required by law, we may process your information to comply with legal requests or protect our legal rights.
• International Data Transfers: We may transfer your personal data to countries outside of your home country for processing, including to third-party service providers located in countries that may not have the same data protection laws. When transferring your personal data internationally, we ensure that appropriate legal safeguards, such as Standard Contractual Clauses, are in place to protect your data.

3. Consent

We prioritize user privacy and require explicit consent for the collection and use of personal data.

• Consent for Data Collection: When you first use our App, you will be asked to provide consent for data collection via a pop-up notification. You can manage your consent settings within the app, including the option to withdraw or refuse consent at any time through the app’s settings.
• Opt-out Options: Users may opt out of certain types of data collection, such as for advertising purposes, by adjusting their device settings. For example, users can enable 'Limit Ad Tracking' on iOS or 'Opt out of interest-based ads' on Android.

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data under the following circumstances:

• Legal Obligations: We may disclose your data if required by law, such as complying with a legal request or to protect our rights.
• Anonymous Data Sharing: We may use and share anonymized data for the purpose of enhancing our services and for analytics purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Advertising and Analytics

We may work with third-party advertisers or analytics companies that collect data on how you interact with the App. This data may be used to provide targeted advertisements based on your interests. The data shared with advertisers and analytics companies is anonymized, hashed, or obfuscated, and we do not share personally identifiable information with these parties.

• Third-Party Advertisers: These companies may use the anonymized data to analyze user behavior and display ads that are more relevant to your interests, both within the App and on other platforms. They may also use your location data, if allowed, to provide localized ads.
• Analytics: We may use analytics services to better understand how users interact with our App, such as the frequency of usage and which features are most used. This helps us improve the overall user experience.
• Opting Out of Targeted Ads: You can manage how your data is used for targeted ads by adjusting the advertising preferences on your device. For more information, please consult your device settings (e.g., 'Limit Ad Tracking' on iOS or 'Opt out of interest-based ads' on Android).

6. Managing Your Data

You have the right to access, correct, or request the deletion of your personal data. If you wish to exercise these rights, please contact us at support@logarabia.com. You can also opt out of targeted advertising by adjusting your device's ad preferences. For more information on how to do this, please refer to your device settings (e.g., 'Limit Ad Tracking' on iOS).

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Automatically collected information is retained for up to 12 months, after which it may be stored in aggregate form for analytical purposes.

• User-Provided Data: We retain user-provided data for as long as you use the App and for a reasonable period thereafter. If you wish to delete user-provided data, you can request deletion by contacting us at support@logarabia.com.
• Automatically Collected Data: Automatically collected data, such as usage data and device information, is retained for up to 6 months unless a longer retention period is required by law.

8. Security Measures

We are committed to protecting your personal data and have implemented multiple layers of security to safeguard it. Our security practices include:

• Encryption: We use industry-standard encryption (both in transit and at rest) to protect your personal information from unauthorized access.
• Access Control: Access to your personal data is restricted to authorized personnel only, and we enforce strict access controls to ensure the security of the data.
• Server Security: All personal data is stored on secure servers with advanced security measures, including firewalls and regular vulnerability assessments to detect and prevent unauthorized access.
• Data Breach Response: In the event of a data breach, we will take immediate action to mitigate the breach. We will promptly notify affected users via email or in-app notifications, providing details of the breach and the steps we are taking to address it.
• Regular Audits: Our systems undergo regular security audits and updates to ensure we maintain the highest level of protection against evolving security threats.
• Anonymization: Where possible, we apply anonymization techniques to further protect your personal information by reducing the chances of it being linked to you directly.

9. Privacy for Children

We prioritize the protection of children’s personal data, defined as individuals under the age of 13 or the equivalent legal age in your jurisdiction. To safeguard children’s personal information, LogArabia has implemented additional processes and protection measures.

• Account Creation by Parents: Children under the age of 13 must have their account created by a parent or guardian to access LogArabia’s services. Parents must review and agree to a privacy disclosure, which explains how LogArabia handles their child’s personal data, before creating the account.
• Educational Institutions: If LogArabia offers services to educational institutions, schools or educational organizations may create accounts on behalf of students for educational purposes. These institutions are required to follow specific guidelines for managing children’s personal data.
• Unauthorized Data Collection: If we learn that a child’s personal data has been collected without proper authorization, we will delete the data as soon as possible.
• Parental Rights: Parents or guardians have the right to exercise control over their child’s personal data. To exercise privacy rights related to your child’s data, please visit our data privacy page and sign in to the account to make a request.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our Website, and where appropriate, we may notify you through the App or by sending an email to the address associated with your account. We recommend that you review this policy periodically to stay informed about how we are protecting your information.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:

• Email: support@logarabia.com
• Website: logarabia.com

12. Date of Revision and Establishment

This Privacy Policy was established on 2024/12/16.